Unigo.cloud - Service Provider Terms and Conditions

Please read these Terms and Conditions ("Agreement") carefully before using the Unigo.cloud platform as a service provider ("Service Provider").
This Agreement governs your use of the Unigo.cloud platform for delivering cloud-based services.

1. Registration and Account

a. To register as a Service Provider on Unigo.cloud, you must complete the registration process and provide accurate, complete information about your business and services.
b. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

2. Service Management

a. As a Service Provider, you are responsible for managing your service offerings, including pricing, availability, and technical specifications, on the Unigo.cloud platform.
b. You agree to ensure all service descriptions, SLAs (Service Level Agreements), and resource allocations are accurate and up-to-date.

3. Service Requests

a. You agree to promptly address and fulfill service requests or resource allocations initiated by clients through the Unigo.cloud platform.
b. You are responsible for verifying the accuracy of client requirements, including configurations, data storage needs, and deployment parameters.

4. Payment and Fees

a. Unigo.cloud may deduct service fees or commissions for transactions processed through the platform. Specific fee structures and payment terms will be outlined in a separate agreement.
b. You agree to comply with Unigo.cloud’s billing cycles, invoicing procedures, and dispute resolution policies.

5. Client Interaction

a. You shall maintain professional communication with clients and provide reliable technical support.
b. You are responsible for resolving client inquiries, service disruptions, and disputes in a timely and efficient manner.

6. Compliance with Laws and Regulations

a. As a Service Provider, you must comply with all applicable laws, data privacy regulations (e.g., GDPR, CCPA), and industry standards for cloud services.
b. You shall not engage in unethical activities, including unauthorized data access, service misuse, or security breaches.

7. Intellectual Property

a. Unigo.cloud respects intellectual property rights. You warrant that you have legal rights to all software, code, or content deployed through your services on the platform.
b. You shall not infringe on third-party intellectual property rights (e.g., open-source licenses, proprietary software).

8. Termination

a. Unigo.cloud reserves the right to suspend or terminate your account for violations of this Agreement, including security breaches or non-compliance with policies.
b. Upon termination, you must cease using the platform and remove all Unigo.cloud branding from your materials.

Unigo.cloud - Client Terms and Conditions

Please read these Terms and Conditions ("Agreement") carefully before using the Unigo.cloud platform as a client ("Client").
This Agreement governs your access to and use of Unigo.cloud’s services.

1. Account Registration

a. To use Unigo.cloud, you may need to create an account and provide accurate contact and billing details.
b. You are responsible for securing your account credentials and liable for activities conducted under your account.

2. Service Usage

a. By requesting services through Unigo.cloud, you enter into a contractual relationship with the Service Provider.
b. You must provide accurate deployment requirements (e.g., storage capacity, compute resources) and ensure system compatibility.

3. Payment

a. You agree to pay for services rendered via Unigo.cloud using the accepted payment methods.
b. Unigo.cloud processes payments on behalf of Service Providers and manages refunds per its policies.

4. Reviews and Feedback

a. You may submit reviews or feedback on Service Providers and their performance.
b. Reviews must be honest, constructive, and free of abusive or defamatory content.

5. Compliance

a. You agree to use Unigo.cloud’s services lawfully, adhering to data usage policies, licensing agreements, and security protocols.
b. Unigo.cloud reserves the right to suspend accounts involved in illegal activities (e.g., hacking, data theft).

Unigo.cloud — Disclaimer of liability

Accrual of resource usage
The use of cloud resources (computing power, storage, etc.) begins to be taken into account from the moment the service is activated and is calculated based on net costs after deducting all applied discounts or promo codes.

Bonus programs and credits
Bonus credits (if provided) are credited only on the basis of paid services, excluding promotional periods, free test resources, or credits provided by Unigo.cloud.
Bonuses are applied exclusively to accounts with no arrears.
Restrictions for Premium and Enterprise customers
Customers otariff plans cannot combine current promotions, discounts or special offers with other promo codes.
The final conditions are determined by Unigo.cloud in accordance with the internal policy.
Changing conditions

Unigo.cloud reserves the right to:
Make changes to the terms of service, payments, or bonus programs.
Adjust or terminate promotions, discounts, and special offers.
Require compliance with the updated rules after notifying clients in advance (via email, system notifications, or documentation updates).
Responsibility

Unigo.cloud is not responsible for:
Data loss or interruption of the services caused by the actions of the client or third parties.
Financial consequences related to changes in tariffs, conditions, or suspension of services.

Note: These terms supplement the basic User Agreement of Unigo.cloud.
It is recommended to check the current version of the document regularly.